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Business, Real Estate

RLSIR Focuses on Customer Relationships with Contactually

Russ Lyon Sotheby’s International Realty has adopted Contactually as its customer relationship management platform. The Contactually CRM is designed to assist real estate agents in prioritizing contacts and maintaining a healthy network.

“Smart networking and building lifelong relationships is key to everything we do,” said Todd Gillenwater, CEO of Russ Lyon Sotheby’s International Realty. “We chose Contactually because it is easy to adopt and has a layer of intelligence that makes a real difference in how effectively agents connect with past, present, and future clients.”

Contactually guides agents toward growing authentic relationships by providing prompts on which people to contact, what to say, and when to reach out. By centralizing contacts and automatically documenting touchpoints, Contactually scales an agent’s networking so that they can maximize the value of each workday.

“For agents at all phases of their careers, good relationships can make all the difference,” added Zvi Band, CEO of Contactually. “We are thrilled to be working with Russ Lyon Sotheby’s International Realty and their talented agents.”

Contactually’s latest innovations include Gmail integration and “Best Time To Send” a feature that can dramatically increase email response by targeting the best time to reach out to an individual contact. Contactually’s brokerage performance dashboard assists brokerage management in driving adoption and increasing agent productivity as well as identifying potential retention risks.

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